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Customer Support Representative

RemoteOK • Worldwide

At Dario, Every Day is a New Opportunity to Make a Difference. We are on a mission to make better health easy. Every day our employees contribute to this mission and help hundreds of thousands of people around the globe improve their health. How cool is that? We are looking for passionate, smart, and collaborative people who have a desire to do something meaningful and impactful in their career. The Customer Support Representative responds to customer service and support inquiries from our B2C members and maintains customer records in compliance with regulatory policies and procedures. Candidates should be comfortable working a shift of 8:30 PM – 5:30 AM IST Responsibilities: Respond to member concerns, questions, and technical needs via multichannel communication (phone, email, chat), following regulatory policies and procedures. Inform members about Dario products and services, upselling when appropriate. Maintain accurate customer records in compliance with regulatory policies and procedures. Deliver exceptional customer service in a kind, patient, and culturally sensitive manner. Collaborate with global teams across time zones to ensure seamless member experience. Other duties as assigned. Requirements: Excellent written and verbal English communication skills — additional regional language proficiency (e.g., Spanish) is a plus. Excellent telephone etiquette skills. Demonstrated effective organizational, time management, and communication skills. Ability to learn, analyze, understand, and convey complex information. Proficient with technology, web-based applications, and mobile applications. Prior Customer Service or Support experience required. Experience with Salesforce or other CRM platforms is a plus. Remote Work Requirements A quiet, private, distraction-free home office environment. Reliable high-speed internet with a minimum 10Mbps download speed and 5Mbps upload speed. Discipline and autonomy to work from home. Working hours 8:30 PM – 5:30 AM IST DarioHealth promotes diversity of thought, culture and background, which connects the entire Dario team. We believe that every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions. We are passionate about building and sustaining an inclusive and equitable working and learning environments for all people, and do not discriminate against any employee or job candidate. ***

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24 HR Review VA Virtual Receptionist

RemoteOK • Worldwide

Important: Selected applicants will receive a response within 24 hours. Due to the volume of applications, we may move forward with other candidates if we do not receive a timely response. We are currently hiring for a long-term Remote Receptionist position. Responsibilities include answering inbound calls, scheduling appointments, de-escalating complaints, and completing administrative tasks in a fast-paced environment. This is a performance-based role where all calls are recorded and regularly audited for quality assurance. For candidates who may be a stronger fit outside of a voice-based role, we also offer non-voice positions with a heavier focus on administrative tasks, subject to availability and overall fit. To apply: Please copy the questions below, paste them into your reply, and answer each question thoroughly. Where in the Philippines are you currently located? Which backup solutions do you currently have in place for internet or power interruptions? Please submit a screenshot of your internet speed and a few samples of your previous work output. Please submit two short voice recordings. Recording one should demonstrate booking an appointment from 7:00 PM to 8:00 PM with a total amount of $60. Recording two should demonstrate handling a double charge for a 90-minute massage where the client sees two $90 charges and is requesting a refund. Are you currently employed or engaged in any other work, business, freelance projects, or income-generating activities? If yes, please briefly describe your current commitments and typical weekly availability. Are you able to commit to a fixed 7-day, 6-hour work schedule during Central Standard Time (CST) hours? What is your expected hourly or monthly pay rate and earliest physical start date if hired. Describe three work tasks you have personally completed at least 100 times in a real job. For each task, explain the exact step-by-step process you followed, the tools or systems used, and the typical result or output produced. If you were hired today, what are 3 specific work tasks you believe you could fully handle on your own within your first week? For each example, describe the exact task, the tools or software involved, and what successful completion would look like. What is the highest workload you have personally handled in a single day or in a single week? Please describe it using specific, measurable figures and briefly explain the context of that workload. Briefly introduce yourself and describe the qualities, experiences, work habits, or achievements you believe genuinely set you apart from other applicants for this role.

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Gerente de Receita Sênior

RemoteOK • Worldwide

Descrição Na E-inscrição, receita não é só um número, é o reflexo do impacto e valor que geramos em cada organização cristã que confia na nossa plataforma para realizar seus eventos. Estamos buscando uma pessoa para liderar toda a jornada de receita da empresa, desde a geração de demanda até a expansão de contas, conectando as áreas Comercial e Customer Success, ou seja, Aquisição, Retenção e Expansão em torno de uma estratégia unificada e com foco na melhor experiência para os clientes.Você será a pessoa responsável por construir previsibilidade de receita, reduzir churn, maximizar o valor dos clientes ativos e garantir que cada etapa do funil opere com eficiência e clareza de resultado. Responsabilidades e atribuições Responsabilidades Liderar as áreas Comercial (Pré-Vendas e Vendas Inbound e Vendas outbound/Field Sales) e Customer Success Acompanhar, gerir e evoluir os principais indicadores de receita: MRR, ARR, novas vendas, taxa de conversão, churn, NRR, upsell e cross-sell Evoluir o playbook de receita da empresa, integrando todas as frentes sob uma visão de funil completo Garantir alinhamento entre as áreas para reduzir fricções na jornada do cliente e aumentar a taxa de expansão de contas Trabalhar em colaboração com Produto e Marketing para alinhar posicionamento, proposta de valor e estratégia de go-to-market Estruturar processos de forecasting e reporting de receita para a liderança Identificar oportunidades de upsell e cross-sell dentro da base ativa de clientes Desenvolver e estruturar o programa de indicação e canais de parcerias como alavancas complementares de geração de receita Desenvolver e reter talentos nas equipes sob sua responsabilidade Definir OKRs táticas trimestrais com foco em contribuir para o objetivo estratégico da empresa. Requisitos e qualificações Experiência sólida em gestão de receita em empresas SaaS, liderando múltiplas áreas do revenue stack Domínio de métricas de receita recorrente: MRR, ARR, NRR, churn, LTV, CAC e taxa de expansão Experiência com estruturação de processos comerciais e de CS orientados a crescimento Capacidade de conectar estratégia e execução, com proximidade real ao time Experiência com implantação e gestão estruturada com CRM: gestão de pipeline, metas e acompanhamento da jornada do cliente, preferencialmente HubSpot Perfil analítico, com facilidade para construir dashboards, interpretar dados e tomar decisões baseadas em evidências Comunicação clara e habilidade para influenciar times e liderança

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Narrator

RemoteOK • Worldwide

03:03:31 gepostet. Role: Narrator (Remote)Location: Remote (Work From Home)Compensation: Up to $29 USD/hr, paid weekly…. Sehen Sie sich dieses und weitere Jobangebote auf LinkedIn an.

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Marketing Manager

RemoteOK • Worldwide

​​Looking for Philippines-based candidatesJob Role: Marketing ManagerCompensation range: $2,500 - $3,500 AUD/monthEngagement type: Independent Contractor AgreementWork Schedule: This role is expected to align with the AU business hours (approx. 8:30 AM...

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Product Designer Design Systems

RemoteOK • Worldwide

PENN Entertainment, Inc. is North America’s leading provider of integrated entertainment, sports content, and casino gaming experiences. From casinos and racetracks to online gaming, sports betting and entertainment content, we deliver the experiences people want, how and where they want them.We’re always on the lookout for those who are passionate about creating and delivering cutting-edge online gaming and sports media products. Whether it’s through Hollywood Casino, theScore Bet Sportsbook, or theScore media app, we’re excited to push the boundaries of what’s possible. These state-of-the-art platforms are powered by proprietary in-house technology, a key component of PENN’s omnichannel gaming and entertainment strategy.When you join PENN Entertainment’s digital team, you’ll not only work on these cutting-edge platforms through theScore and PENN Interactive, but you’ll also be part of a company that truly cares about your career growth. We’re committed to supporting you as you expand your skills and explore new opportunities.With locations throughout North America, you can build a future at PENN Entertainment wherever you are. If you want to challenge conventions in gaming, media and entertainment, we want to talk to you.About the TeamIf you're passionate and excited to work at a product company in the sports media and gaming space, we want to work with you! We’re looking for an organized, detail oriented, and humble Product Designer to help scale and maintain our Design System, Alley-oop. You will be playing a critical role in enabling our feature designers and developers to scale their products more reliably and efficiently.About the Work

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ANALISTA ADMINISTRATIVO JR

RemoteOK • Worldwide

Responsabilidades e Atividades Responsável por executar, acompanhar e apoiar os processos relacionados à rotinas administrativas, garantindo qualidade, cumprimento de prazos e aderência às diretrizes da companhia. Atua no monitoramento de indicadores, elaboração de análises e relatórios, suporte às áreas parceiras, identificação de oportunidades de melhoria e contribuição para os resultados do negócio. Escolaridade Ensino Superior completo ou cursando em área correlata. Experiência Necessária Mínimo de 1 ano de experiência na área. Competências Comportamentais Na nossa empresa, o resultado é tão importante quanto a forma como chegamos até ele. Por isso, buscamos profissionais que se identifiquem e vivenciem diariamente os nossos valores SUPER. Satisfação em Servir: Aqui, o cliente (interno ou externo) está no centro de tudo. Buscamos pessoas proativas, empáticas e que sintam prazer em ajudar, resolver problemas e entregar a melhor experiência com excelência e agilidade. Unidos pela Diversão: Acreditamos que o resultado vem mais rápido quando trabalhamos em um ambiente leve, colaborativo e descontraído. Valorizamos o espírito de equipe, o respeito mútuo, a celebração das conquistas e a construção de um clima positivo. Paixão pelo Negócio: Procuramos profissionais com "atitude de dono" (accountability), que tenham brilho nos olhos, curiosidade para aprender constantemente e foco em entregar o seu melhor para fazer o negócio crescer de forma inovadora. Essência da Simplicidade: Valorizamos o que é prático, direto e focado no que gera valor real. Buscamos pessoas que descompliquem processos, que se comuniquem com clareza e transparência, e que ajam sempre com humildade. Respeito pelo Amanhã: Agir com ética, responsabilidade e respeito à diversidade é inegociável para nós. Queremos pessoas comprometidas com o desenvolvimento contínuo (próprio e do ecossistema) e com o impacto positivo das suas decisões no futuro da sociedade e do negócio. Competências Técnicas Conhecimento dos processos de rotinas administrativas; análise de indicadores; elaboração de relatórios; Pacote Office ou Google Workspace; utilização de sistemas corporativos; gestão de processos; capacidade de planejamento, organização e acompanhamento de resultados. Idiomas Necessários Português fluente

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Analyst Customer Success Measurement US

RemoteOK • Worldwide

Who We Are Cint is a pioneer in research technology (ResTech). Our customers use the Cint platform to post questions and get answers from real people to build business strategies, confidently publish research, accurately measure the impact of digital advertising, and more. The Cint platform is built on a programmatic marketplace, which is the world’s largest, with nearly 300 million respondents in over 150 countries who consent to sharing their opinions, motivations, and behaviours. We are feeding the world’s curiosity! Job Description The Opportunity The Measurement Team at Cint specializes in digital media measurement and advertising effectiveness. Media measurement enables advertisers to achieve real-time results for their media campaigns using Cint's proprietary Lucid Measurement platform. Members of the Measurement Customer Success Team serve as strategic partners to customers throughout their measurement journey. This role combines analytical problem-solving, customer relationship management, and measurement consulting to help clients maximize the value of Cint's products and achieve their business objectives. As Cint continues to grow its Measurement business, this role represents an exciting opportunity to join a high-impact team and help scale the Customer Success function. The ideal candidate enjoys working directly with customers, diving into data, solving complex challenges, and translating technical concepts into actionable recommendations. Success in this role requires equal parts curiosity, communication, and analytical thinking. The position plays a critical role in driving customer satisfaction, product adoption, successful measurement outcomes, and long-term client growth. It also offers the opportunity to influence processes, strengthen customer partnerships, and contribute to the continued evolution of the Measurement Customer Success team. Responsibilities Serve as a trusted advisor to customers by providing consultative guidance on measurement strategy, brand lift methodology, product capabilities, best practices, and campaign success Build and maintain strong customer relationships through proactive communication, regular business reviews, and ongoing partnership Analyze study performance, customer data, and measurement results to identify trends, uncover opportunities, and provide actionable recommendations Train and educate customers on Cint's suite of Measurement products and capabilities, helping drive adoption and long-term success Translate complex technical, methodological, and analytical concepts into clear and practical customer-facing recommendations Partner closely with Sales, Product, Support, and Operations teams to solve customer challenges and improve the overall customer experience Act as the voice of the customer internally by identifying recurring themes, product gaps, and opportunities for process improvement Monitor customer health, engagement, adoption, and growth metrics, including active users, campaign launches, and revenue growth, to identify risks, demonstrate value, and support long-term customer success Manage multiple customer relationships, projects, and priorities simultaneously while maintaining a high level of quality and responsiveness Compile and analyze data from various sources, including Cint proprietary software, Excel, Databricks, and Salesforce Ensure customer goals and business objectives are achieved through proactive planning, communication, and follow-through Develop and maintain a deep understanding of Cint's measurement products, methodology, and evolving industry landscape Qualifications Qualifications BA/BS degree Minimum 1–3 years of experience in customer success, account management, project management, client services, market research, consulting, or another client-facing analytical role Strong communication skills with a proven ability to explain complex, technical, or data-driven concepts in a clear and concise manner Demonstrated ability to build credibility and relationships with customers and internal stakeholders Strong analytical, problem-solving, and critical-thinking skills Comfortable interpreting data and translating findings into meaningful recommendations Proficient in Microsoft Excel, including Pivot Tables, VLOOKUPs, and other advanced functions Comfortable leading consultative customer conversations, presentations, and business reviews in person and through virtual platforms (Zoom, Google Meet, Teams, etc.) Highly organized with the ability to manage multiple priorities and deadlines Detail-oriented, self-motivated, and eager to learn new skills and concepts Strong sense of ownership and accountability Adaptable and comfortable working in a fast-paced, evolving environment Positive attitude and collaborative team-player mentality Preferred Qualifications Knowledge of the digital media ecosystem and how digital media campaigns are planned, executed, and measured Experience in advertising technology, market research, media measurement, customer success, or related industries Experience using Salesforce, Qualtrics, SurveyMonkey, Alchemer, or similar platforms Market research coursework or experience Working knowledge of statistical concepts and research methodology Experience presenting insights, recommendations, or analytical findings to customers or stakeholders Experience supporting enterprise customers or strategic client relationships Additional Information Candidates from Central or East Coast required Anticipated Salary Range (US Only): The anticipated pay range for this role is $48,000 to $54,000 annual base salary with on target annual commission of $2,000 - $6,000. In addition, this position is also eligible for the following benefits: Medical, Dental, and Vision insurance options to suit you and your family’s needs 401K with company matching PTO, unlimited sick days Remote Work Paid maternity and paternity leave Our Values Collaboration is our superpower We uncover rich perspectives across the world Success happens together We deliver across borders. Innovation is in our blood We’re pioneers in our industry Our curiosity is insatiable We bring the best ideas to life. We do what we say We’re accountable for our work and actions Excellence comes as standard We’re open, honest and kind, always. We are caring We learn from each other’s experiences Stop and listen; every opinion matters We embrace diversity, equity and inclusion. More About Cint We’re proud to be recognised in Newsweek’s 2025 Global Top 100 Most Loved Workplaces®, reflecting our commitment to a culture of trust, respect, and employee growth. In June 2021, Cint acquired Berlin-based GapFish – the world’s largest ISO certified online panel community in the DACH region – and in January 2022, completed the acquisition of US-based Lucid – a programmatic research technology platform that provides access to first-party survey data in over 110 countries. Cint Group AB (publ), listed on Nasdaq Stockholm, this growth has made Cint a strong global platform with teams across its many global offices, including Stockholm, London, New York, New Orleans, Singapore, Tokyo and Sydney. (www.cint.com) Additionally, in a world of AI, we want our candidates to understand our approach to the use of AI during the interview and hiring process, so we'd appreciate you reading our AI usage guide.

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Social Media Coordinator

RemoteOK • Worldwide

About STNDRDS STNDRDS is a new luxury media brand exploring the evolving definition of modern luxury through culture, legacy, innovation, travel, design, philanthropy, business, and influential personalities shaping the future. Backed by Seeking, a global platform with more than 50 million members, STNDRDS delivers thoughtful journalism and compelling storytelling to an audience of leaders, entrepreneurs, creatives, and high-net-worth individuals around the world. We are seeking a creative, strategic, and highly organized Social Media Coordinator to lead the day-to-day management of our social channels and help build STNDRDS into a recognized voice in the luxury lifestyle and cultural conversation. Position Overview The Social Media Coordinator will be responsible for developing, scheduling, publishing, and optimizing content across all STNDRDS social media platforms. This role will work closely with editorial leadership, contributors, designers, and the Seeking social media team to align campaigns and amplify content when strategic opportunities exist. The ideal candidate understands both luxury audiences and digital storytelling, has strong writing skills, and can translate long-form editorial content into engaging social media experiences that drive awareness, engagement, and audience growth. ResponsibilitiesSocial Media Management Manage STNDRDS social media channels, including Instagram, Facebook, LinkedIn, X, YouTube, TikTok, and emerging platforms. Develop and maintain a comprehensive social media content calendar. Schedule, publish, and monitor daily content across all channels. Create compelling captions, headlines, and social copy consistent with the STNDRDS voice. Identify opportunities to repurpose editorial content into social-first formats. Content Creation & Campaign Support Collaborate with editorial and creative teams to develop social media assets that support articles, interviews, events, and special projects. Assist in the creation of short-form video content, reels, stories, and promotional materials. Support launches of new issues, cover stories, partnerships, and branded initiatives. Coordinate social promotion for events, symposiums, podcasts, and community-building efforts. Cross-Team Collaboration Partner with Seeking’s social media team to align messaging and coordinate campaigns when mutually beneficial. Collaborate with writers, photographers, designers, and external contributors to maximize content reach. Help identify influencer, creator, and brand partnership opportunities. Analytics & Growth Track and report on social media performance, audience growth, engagement, and content effectiveness. Monitor trends, platform updates, and emerging opportunities within the luxury, lifestyle, culture, and business sectors. Provide recommendations to improve audience engagement and brand visibility. Support audience development initiatives and community-building strategies. Community Management Monitor comments, direct messages, and audience interactions. Engage with readers, industry leaders, luxury brands, and strategic partners in a professional and timely manner. Help foster an engaged and thoughtful online community. QualificationsRequired Bachelor's degree in Marketing, Communications, Journalism, Public Relations, or a related field, or equivalent professional experience. 2+ years of experience managing social media accounts for a media company, luxury brand, lifestyle publication, or related organization. Exceptional writing, editing, and communication skills. Strong understanding of social media platforms, trends, and best practices. Experience with social media scheduling and analytics tools. Ability to manage multiple projects and deadlines in a fast-paced environment. Self-motivated and comfortable working independently in a remote environment. Preferred Experience in luxury, lifestyle, travel, fashion, hospitality, or premium consumer brands. Familiarity with Canva, Adobe Creative Suite, CapCut, or similar content creation tools. Experience with short-form video creation and editing. Knowledge of SEO, audience development, and digital publishing best practices. Experience supporting event promotion and brand partnerships. What We’re Looking For The ideal candidate is equal parts storyteller, strategist, and community builder. They understand how to elevate a luxury brand without relying on clichés, can identify meaningful conversations worth joining, and are excited about helping shape a new media platform from the ground up. Benefits Fully remote work environment Opportunity to help build an emerging luxury media brand Direct collaboration with editorial leadership and industry influencers Professional growth opportunities within a rapidly expanding organization Competitive salary and benefits package To Apply: Please submit your resume, portfolio or examples of social media work, and a brief cover letter explaining why you are interested in helping build the future of STNDRDS.

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Back End Developer

RemoteOK • Worldwide

Location: Remote (Must work during Eastern timezone business hours) About Wisk.ai Wisk.ai is an industry-leading platform that helps hospitality businesses streamline their beverage and food operations through intelligent inventory management, analytics, and automation. Our platform helps restaurants, bars, and hotels streamline their inventory management, reduce waste, and improve profitability — giving operators the insights they need to run their businesses efficiently. We’re proud to be working with some of the most recognized names in the hospitality industry – from global restaurant groups to iconic venues – all relying on Wisk to power their operations. As we continue to grow, we’re tackling exciting new technical challenges, including AI-powered features that will reshape how hospitality businesses operate and make decisions. The Opportunity We are looking for a Back-End Developer to help design, build, and scale the systems that power Wisk.ai. Because our platform integrates with a wide variety of external systems and continues to evolve, we value strong back-end fundamentals over experience with any single programming language or framework. You will work closely with product, front-end, and data teams to deliver reliable, secure, and high-performing services that support real-world business operations. What You’ll Do Design, build, and maintain scalable back-end services and APIs Develop and maintain integrations with third-party systems Work with data pipelines and storage systems Improve system performance, reliability, and observability Contribute to architectural decisions as the platform evolves Collaborate with cross-functional teams on new features, including AI-driven capabilities Participate in code reviews and promote best practices What We’re Looking For Experience building back-end systems using any modern technology stack Strong understanding of API design and back-end architecture Experience working with relational and/or NoSQL databases Familiarity with cloud-based and distributed systems Ability to write maintainable, well-structured, and testable code Nice to Have Comfort working with an AWS production environment (EC2, ECS/EKS, RDS, S3, Lambda, CloudWatch, Terraform) Experience with CI/CD pipelines and infrastructure-as-code Experience working on SaaS platforms or data-intensive applications Why Wisk.ai Build products used by leading hospitality brands around the world. Work on meaningful problems at the intersection of data, AI, and user experience. Collaborative, remote-friendly team with flexible working hours. Competitive compensation and opportunities for growth.

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