International Jobs – Page 14

Senior Software Engineer

RemoteOK • Worldwide

What is Loancrate? We started Loancrate to make home-buying simpler and less expensive for lenders and borrowers (us!). Today, mortgage lenders are stuck running their companies on software products built 20 years ago. These products are slow, unstable, and don't lead to material improvements in efficiency. When using these systems, the average human cost to originate a loan is still over $11,000. Loancrate builds AI-native tooling to automate mortgage workflows. Our ultimate goal is fully automated origination, which has the potential to save lenders over $16B in operating expense per year. Since starting in 2020, our remote team has enabled our customers to power >$85 billion in new home loans. We are a group of people excited to tackle the complexity of the home-lending industry. We care about collaboration, very open communication covering the good & the bad so that we learn from our decisions quickly, and ultimately having fun while we're building. You'll fit in well if you like diving deep quickly! The Opportunity Our dreams are big and we have much to build! We're looking for a Senior Software Engineer to help lead our team in powering the future of home buying in the US (which could entail managing a majority of US home loans every year - financial assets worth trillions of dollars). What To Expect As a Senior Software Engineer at Loancrate, you'll continue our team tradition by shipping code to production on your first day! Following that, within your first month, you'll dive into your first mission-critical project, such as... Architecting, building, and launching complex, multi-step AI agents that our customers use to digitize their ops workflows and save millions of dollars per year. Integrating with 3rd-party providers of lending services APIs to generate documents/disclosures, produce automated underwriting results, or prevent fraud. Architecting, building, and launching the next generation of our job processing infrastructure on AWS to make Loancrate's back end more observable and reliable. Tech Stack Nearly all of our code is written in TypeScript. We use React on the frontend, Node/Express on the backend (running inside Docker), GraphQL/Apollo on both sides, and Postgres as our database. We use AWS (ECS, RDS, ElastiCache, Kafka, ElasticSearch, and more) and manage all of our infrastructure with Terraform. We believe that high engineering velocity drives high product velocity (and, in turn, our success as a company). Keeping this in mind, we've invested heavily in creating a great developer experience that enables engineers to ship fast. Some highlights of our stack: End-to-End Type Safety - We generate TypeScript types from our Postgres and GraphQL schemas so that when we change our database schema we see type errors in any incompatible frontend React components. Full-Stack Code Sharing - Our build tooling supports seamless sharing of TypeScript files between the client, server, and other packages in our mono-repo so that we never have to define functions or configuration values twice. Reproducible Infrastructure - We've used Terraform to manage 100% of our infrastructure since day 1 and have configured our CI pipeline to automatically deploy temporary staging environments for every pull request. First Class Testing Utilities - We have a comprehensive library of utilities that mock production-like data and feed automated end-to-end, integration, and performance tests. Our wide-ranging test suite allows us to move fast while maintaining nearly perfect uptime. Preferred Skills and Background (It's okay not to have all of these things - these are just some skills we are excited about!) 🤖 Familiarity with modern AI product development lifecycles (evals, experiment design, dataset curation, etc). We don't just build AI chat bots. We wrangle non-deterministic LLMs into reliable mission-critical systems. 🔒 A constant and keen eye for security risks - we store and display some of people's most sensitive personal data and need to keep it safe! 🎨 A desire to be product-oriented, from thinking through the product implications of what you're building to contributing your unique ideas of how to improve the product. 🏙️ Ability to develop readable, maintainable, and effective software architecture patterns that support use of our product by various enterprise customers. 👩‍🏫 Excitement to mentor less senior engineers in both hard and soft skills. 🚈 SRE-oriented mindset for developing infrastructure that's reliable, observable, and requires minimal toil to maintain. 🌩️ Experience scaling high-throughput distributed systems in the cloud. Bonus points if you're experienced with infrastructure-as-code solutions like Terraform or CloudFormation! 🔧 Ability to develop full-stack web app features from design through deployment. 🛢️ Experience designing and scaling complex relational DB schemas, as well as figuring out performant ways to store, retrieve, and update such data. Home loans have thousands of data fields. Perks & Benefits Robust medical coverage (100% of employee + family premiums covered) Vision & dental coverage 401(k) HSA / FSA Remote-first culture - work from wherever you do your best work Flexible time off - we trust you to manage your time Loancrate is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.

Lead Product Designer

RemoteOK • Worldwide

About Us Circle is building the world's leading all-in-one platform for online communities. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments — all in one place, all under their own brand. We're proud to be a fully remote company of around 200 (and growing!) team members from 30+ countries around the world. We seek exceptional individuals around the world, set them up to do the best work of their lives, and in turn, create a meaningful impact in their own lives. We don't track hours, but we do manage for high expectations very closely. We collaborate across time zones, are highly async, and like to document a lot. Twice a year, we bring the whole company together in beautiful places around the world for our company offsites. So far, we've hosted offsites in Turkey, Portugal, Mexico, Thailand, Colombia, Italy, Ireland, and more, with still more to come! Check out our Careers page for more about working at Circle. About the role You'll own design for one of Circle's most important product areas. That means you define the problem, shape the direction, and ship the experience—not wait for a brief. The specific area will be determined based on your strengths and company priorities. You'll report into the product design organization and work as the most senior design IC on your product area, partnering directly with product managers, engineers, and design leadership. You'll also work alongside other Leads across Circle's product surface. As the team grows, you'll be expected to raise the bar for the designers around you. AI is not a section on this job description—i

OnTheGoSystems: Head of Support

WeWorkRemotely Customer Support • Worldwide

Headquarters: Remote URL: http://onthegosystems.com OnTheGoSystems is a profitable $12M fully remote company behind WPML, one of the most popular WordPress plugins in the world, serving over 250,000 customers globally. We’re looking for a Head of Support to own and continuously improve the entire support experience across our products. This role sits at the intersection of product, engineering, and customer success. You will drive a modern support operation that combines AI-powered, human, and developer-led VIP support, ensuring that every client interaction reflects the quality of our products.   What You’ll Do Lead our global support organization, including a human support team, AI-powered support systems, and developer-led VIP support. Own the support strategy, performance metrics, and operational standards for the entire support organization. Continuously improve support quality using data by reviewing tickets, measuring customer satisfaction, and identifying recurring issues and key client pain points. Work closely with development teams to turn recurring support problems into product improvements, reducing future support demand. Collaborate with the AI team to expand automation and strengthen the knowledge base that powers our AI support. Act as the final escalation point for complex or sensitive client situations.   Indicators You’re a Good Fit You have experience in PHP, JavaScript, CSS, and HTML, allowing you to follow technical discussions and step into complex escalations when needed. You are skilled in modern AI technologies and know how to apply them to real support workflows. You have experience leading and scaling support or customer-facing teams while maintaining high-quality standards. You’ve worked directly with clients and can handle complex or sensitive situations calmly and professionally. You’ve built or delivered products, understanding engineering trade-offs and practical constraints. You have a data-driven mindset, using metrics such as resolution time, automation rate, and customer satisfaction to identify root causes and drive continuous improvement.   If you want to play a key role in shaping support for hundreds of thousands of users and contribute to a modern system where people and AI work together, we’d love to hear from you.   Apply today to join OnTheGoSystems! To apply: https://weworkremotely.com/remote-jobs/onthegosystems-head-of-support