Private Jobs – Page 2

Zapiet: Merchant Support Specialist

WeWorkRemotely Customer Support • Worldwide

Headquarters: United Kingdom URL: https://www.zapiet.com/ The Role We're seeking two exceptional Merchant Support Specialist's to join our global team. This role is critical in ensuring our merchants succeed by providing world-class support and insights that drive our product development. Who We're Looking For Required Qualities A patient, empathetic professional with a great sense of humour Exceptional written and verbal communication skills in English Tech-savvy and proficient with SaaS applications Proven Shopify experience Familiarity with Microsoft Teams and O365 suite applications  Flexibility to work across Americas timezone, including weekend availability Strong independent working style with high self-motivation\ Flexibility to work across European and APAC time zones, including weekend availability Bonus Qualifications Fluency in a second (or third) language Additional e-commerce platform experience Key Responsibilities Provide comprehensive customer support across multiple channels:  Email Live chat Social media Telephone support Conduct personalized onboarding and setup sessions via video calls Develop and maintain help documentation and tutorials Analyse and track feature requests and support trends Contribute to continuous improvement of our support processes Why Join Zapiet? Work with a self-funded, profitable company that prioritizes customer success Collaborate with an international team spanning 17 countries Make a meaningful impact on company growth Enjoy a dynamic, meeting-light work environment Opportunity for significant personal and professional development Our Global Footprint Supporting over 10,000 merchants worldwide Team members in 17 countries 24/7 coverage across global time zones Cutting-edge e-commerce solutions How to Apply If you're passionate about supporting merchants and ready to make a difference in e-commerce, we want to hear from you! Zapiet is an equal opportunity employer committed to creating an inclusive environment for all team members. To apply: https://weworkremotely.com/remote-jobs/zapiet-merchant-support-specialist-2

Remote Talent Cloud: Remote Customer Support - $20/hr - United States

WeWorkRemotely Customer Support • Worldwide

Headquarters: Cheyenne, WY URL: https://remotetalentcloud.com/ ========== IMPORTANT! Please use this link to apply: ➡️ https://remotetalentcloud.com/apply/ ========== Description: As a Customer Support Specialist, you’ll play a key role in ensuring our clients’ customers receive top-notch support. Your main responsibilities will include: Responding to customer inquiries via phone, email, and/or chat Providing fast, friendly, and professional assistance Troubleshooting product and service issues to find optimal solutions Maintaining detailed and accurate records of customer interactions Staying up to date on client products, services, and policies to provide accurate information Collaborating with teammates and sharing feedback to continuously improve the customer experience Requirements: We’re looking for highly motivated individuals with a customer-first attitude and the ability to work independently. The ideal candidate will have: This is a fully remote position, but you must be located within the United States Fluent in speaking, writing, and reading the English language A reliable Internet connection and computer A positive, professional attitude and a passion for helping others The ability to work independently in a distraction-free home office Previous customer support experience is a plus, but not required Why Apply: Fully remote: work from anywhere within the United States Full-time and part-time available Competitive hourly pay from $20/hr How to Apply: Please use this link to apply: https://remotetalentcloud.com/apply/ To apply: https://weworkremotely.com/remote-jobs/remote-talent-cloud-remote-customer-support-20-hr-united-states-5